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We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:


Email:

For Human Resources or assistance:
Hazel Owens
howens@lifestar-response.net

For service/customer support:
Doug Tisdale
dtisdale@care-ambulance

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. CARE Ambulance customers may also use our toll free telephone support center to contact a service representative during regular business hours:
1-800-449-4911


Telephone:

Live Customer Care Center

1-800-449-4911
Monday to Friday   8:00am to 5:00pm (CST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.


FAX:

334-262-2538


Snail Mail:

Send your inquiries to:

Care Ambulance
Att: Hazel Owens
1150 Panama St
Montgomery, AL  36107